OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product as shown in the picture?

Yes! We ensure that the product you receive matches the images displayed on our website. However, slight variations may occur due to lighting, screen resolution, or packaging updates.

How long will it take to receive my order?

Orders are typically processed within 24-48 hours, and delivery takes 3-7 business days, depending on your location. You will receive a tracking link once your order is shipped.

What if I receive a damaged or defective product?

We take quality seriously, but if you receive a damaged or defective product, please contact our support team within 48 hours of delivery. We’ll arrange for a replacement or refund as per our policy.

Do you offer returns or exchanges?

Yes! We have a hassle-free 7-day return policy. If you’re not satisfied with your purchase, contact us, and we’ll guide you through the return/exchange process.

Is my payment information secure?

Absolutely! We use secure payment gateways with encryption and fraud protection to ensure your personal and payment information remains safe.

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